Subscription
Setting up, managing, pausing, or cancelling your subscription.
How does a Subscription work?
A subscription lets you set up regular deliveries so you never have to remember to reorder. Choose your meals, select your delivery frequency, and...
How often can I receive deliveries?
You can choose weekly, fortnightly, or every 4 weeks for delivery. Your frequency can be changed in your account settings at any time.
Can I cancel my subscription at any time?
Yes — there are no lock-in contracts. You can cancel your subscription at any time from your account settings, effective from your next billing cycle.
Is a one-time purchase still available?
Absolutely. Subscription is an option, not a requirement. You can always place one-off orders without any commitment.
How do subscription billing and delivery schedules work?
Your card is charged ahead of each delivery in line with your selected schedule. You'll receive a reminder before each charge so you can make any...
I'm an NDIS or Support at Home participant — is subscription available for me?
Subscription ordering is available for NDIS and Support at Home participants. You can set up and manage your subscription to suit your needs